1. Customers:
In today’s world, reviews play a critical role in decision-making. Before purchasing a product on Amazon, choosing a restaurant, or hiring a service, most people check reviews. Businesses with low ratings or outdated reviews often lose potential customers to competitors. Regularly receiving good reviews ensures your business stays relevant, credible, and attractive to customers.
2. Search Engines:
Search engines like Google aim to provide users with the best possible results. To do this, they prioritize businesses that demonstrate quality and trustworthiness. Recent, positive reviews signal to search engines that your business is reliable, which can boost your ranking. A steady flow of 4- and 5-star reviews positions your business above competitors with fewer or lower-quality reviews.
In short, consistent, high-quality reviews are essential for building trust with both customers and search engines.
Tap Cards are compatible with both iPhone and Android phones. However, there are a few exceptions:
For the vast majority of modern smartphones, Tap Cards work seamlessly. To accommodate customers with incompatible devices, every card also includes a QR code that can be scanned to achieve the same result. This ensures a smooth experience for almost all customers.
Let’s compare it to other common ways of asking for reviews:
1. Just Asking the Customer:
While a verbal request is simple, it often fails because:
The customer has to remember to leave a review later.
They must search for the correct platform to leave the review, which many won’t bother to do.
As a result, most customers simply forget or abandon the process.
2. Sending an Email or Text Message:
Email or text review requests are common but have low success rates—typically only 1 in 50 or 1 in 100 messages result in a review.
People are overwhelmed with emails and texts from businesses like Amazon and others, so these requests are often ignored. Even if they do read it, there’s no immediate urgency to act.
Why Tap Cards Work Better:
The Collect Reviews system combines perfect timing, ease of use, and staff involvement to generate far more reviews than traditional methods. Try it for yourself, and you’ll see the difference!
If you have any other questions or would like to chat about using Collect Reviews in your business, then you have several options…
